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GeoGraphix Project and Data Management Service
Manage your data growth to ensure project stability, maximize performance, and avoid loss of data and information. We provide ISO-certified information management services that optimize client data and projects to help users maximize their investment.
Key Features
- Data and project optimization
- Regular back up and maintenance of projects
- Data integration
- Data QC and loading in projects
Key Benefits
- Enhanced usability
- Better software performance
- Reduced troubleshooting requirements
- Flexible scheduling options
Delivery Mode
- Remote Session
- Onsite Consultancy
Meet Our Comprehensive Upgrade Service Plan
GVERSE GeoGraphix provides a comprehensive plan for clients to meet their needs for a seamless transition.
Key Features
- User education on new features
- Planning the migration
- Creation of test environment, and assess configuration in customer environment - Project backups
- GeoGraphix Project Upgrades, Data QC and Clean up
- Deployment in production environment
- User education on new and existing features
Key Benefits
- Quicker onboarding cycle
- Best practices and environment settings for GVERSE GeoGraphix platform conversions
- Early identification of setbacks and timely troubleshooting
- Capacity building of end users
- Seamless data conversions with QC and clean up
Delivery Mode
- Remote Session
- Onsite Consultancy
Data Migration from existing software platform to GVERSE GeoGraphix
GVERSE GeoGraphix offers a complete upgrade and data migration service plan that caters to all the needs of our clients during platform conversions.
Scope of Service
- User education
- Extensive migration planning
- Creation of test environment
- Assessment of configuration in client environment
- Project backups
- Data QC, clean up, and migration
- Project upgrades (if required) and deployment
Advantages
- Quicker onboarding cycle
- Best practices and environment settings for GVERSE GeoGraphix platform conversions
- Early identification of setbacks and timely troubleshooting
- Capacity building of end users
- Seamless data conversions with QC and clean up
Delivery Mode
- Remote Session
- Onsite Consultancy
Contract Options
- As per requirement
- Hourly, daily, or monthly service plans
Guaranteed Project Repair and Maintenance
GeoGraphix projects rarely require repair, however, in case such a need arises we are always available to help rescue your data and create new projects.
Key Features
- Recovery of damaged project
- Data clean up
- Migration to a new project
Advantages
- Save on cost of new data purchase
- Save the time required for reinterpreting data
Delivery Mode
- Remote Session
Troubleshooting for Performance Improvement
While we extensively test our technologies with real world examples and environments, some environments may differ due to unique requirements. Our experienced consultants can help you with troubleshooting in case GVERSE GeoGraphix is under performing in your environment.
Key Features
- Identify and troubleshoot conflicting environment controls
- Identify improvements
- Configure applications optimally
- Advise on best practices, compatibility settings, and project maintenance
Key Benefits
- Performance improvements
- Escalation to R&D for any bugs identified, conflicting with customer site
- Quicker availability of a fix from R&D, based on detailed picture of customer environment
Delivery Mode
- Online
- Onsite
We Understand your Learning Requirements
We can fine-tune our standard trainings to meet customer specific needs, tailored to match your level of experience with the software.
Key Features
- Suggest enhanced workflows
- Online support assistance 24/7
- Discuss domain experiences
- Provide assistance with geoscience interpretation
- Resolve specific challenges faced by the user
- One-on-one Mentoring
- Free five-day online User Training Plan
Key Benefits
- Consider us an additional pair of hands to meet tight deadlines
Delivery Mode
- Online
- Onsite
